Very nice and not as difficult to install as I anticipated. Should have gotten it sooner.
William
I always order one size up for good overlap — went with a 24' for my 21' pool. Love the hemmed edge with grommets and the cable & winch system. The blue color makes it easy to spot leaf debris for quick cleanup. Will definitely use it again nex...
dale
Great pool cover so far. Fits well with generous overhang, and the material feels thick and durable with reinforced edges. Comes with cable and winch — solid and secure once installed. Looking forward to seeing how it holds up through winter!
John Davis
Reliable products at a fair price. I'll definitely order from Enchya again for future pool needs.
Emily Chen
I've purchased pool accessories from several brands, and these are definitely among the best. Highly recommended.
Mark Thompson
Easy to install, sturdy construction, and exactly as described. Would buy again.
Sarah Lee
Our backyard gets lots of leaves every fall. These products have made pool maintenance so much easier.
Alex Martinez
Huge upgrade from my old flimsy cover. The 500D Oxford material is incredibly strong, installation was easy with the winch and steel cable, and the 4-foot overlap keeps out all debris. No cracking or fading after harsh weather. Most reliable co...
Jessica H.
Very nice and not as difficult to install as I anticipated. Should have gotten it sooner.
William
I always order one size up for good overlap — went with a 24' for my 21' pool. Love the hemmed edge with grommets and the cable & winch system. The blue color makes it easy to spot leaf debris for quick cleanup. Will definitely use it again nex...
dale
Great pool cover so far. Fits well with generous overhang, and the material feels thick and durable with reinforced edges. Comes with cable and winch — solid and secure once installed. Looking forward to seeing how it holds up through winter!
John Davis
Reliable products at a fair price. I'll definitely order from Enchya again for future pool needs.
Emily Chen
I've purchased pool accessories from several brands, and these are definitely among the best. Highly recommended.
Mark Thompson
Easy to install, sturdy construction, and exactly as described. Would buy again.
Sarah Lee
Our backyard gets lots of leaves every fall. These products have made pool maintenance so much easier.
Alex Martinez
Huge upgrade from my old flimsy cover. The 500D Oxford material is incredibly strong, installation was easy with the winch and steel cable, and the 4-foot overlap keeps out all debris. No cracking or fading after harsh weather. Most reliable co...
Jessica H.
Frequently Asked Questions
Have questions? We've got answers. Browse through our most commonly asked questions below, or reach out to our support team if you need further assistance.
At Enchya, we are committed to providing reliable outdoor solutions built for long-term use.
With over 10 years of outdoor manufacturing experience, we carefully select durable materials and conduct quality inspections throughout the production process to ensure our products meet our standards for performance, durability, and reliability.
If you experience any product issues, our customer support team is always here to assist you.
2.
What types of pool products do you offer?
Enchya provides practical pool protection solutions designed for different pool needs.
Our products include:
Above Ground Pool Winter Covers for seasonal protection
Inground Pool Safety Covers for enhanced safety and protection
Pool Pillows to help reduce water accumulation and protect winter covers
Water Tubes for securing pool covers
Pool Liner Pads for added protection between liners and pool surfaces
We continue to develop outdoor products that help families create better backyard spaces.
3.
How do I choose the right pool cover?
Choosing the right pool cover depends on your pool type and protection needs.
For Above Ground Pools:
Our Winter Covers are designed to provide seasonal protection by helping keep leaves, debris, and weather elements away from your pool.
For Inground Pools:
Our Safety Covers are designed specifically for inground pools and provide a secure protective barrier using a durable mesh construction.
If you are unsure which product is right for your pool, please contact our team for assistance.
4.
Do you offer customization?
Yes. We offer customized solutions for specific pool requirements.
Our Inground Pool Safety Covers can be customized for pools with:
Unique shapes
Special dimensions
Non-standard layouts
To request a custom solution, please provide pool measurements, photos, and any available drawings. Our team will review your information and help create the right cover solution.
Shipping, Returns & Refunds
1.
How long does shipping take?
Orders are usually processed within 1–3 business days after payment confirmation.
Standard products typically arrive within 7–20 business days depending on the destination.
Customized products, such as custom pool safety covers, may require additional production time and typically arrive within 20–35 business days.
You will receive tracking information once your order has shipped.
2.
Do you offer free shipping?
Yes. Enchya offers free standard shipping on orders over $80.
For orders below $80, shipping costs will be calculated during checkout.
Please note that oversized, heavy, or customized products may require special shipping arrangements.
3.
What is your return and exchange policy?
We accept eligible returns within 30 days after delivery.
Products must be:
Unused
Unopened
In original packaging
In resalable condition
Customized products, including custom pool safety covers, are generally not eligible for return unless there is a manufacturing defect or the product does not match the confirmed order specifications.
Please contact our customer service team before returning any item.
4.
How do I request a refund?
To request a refund, please contact our customer support team with:
Order number
Reason for the request
Photos or videos if applicable
Once your return is received and inspected, approved refunds will be processed to your original payment method within 5–10 business days.
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